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Frequently Asked Questions

What is burnout and compassion fatigue?

Burnout is a syndrome characterised by chronic stress and the depletion of energy, leading to increased cynicism and poorer work performance.

Home life can lead to burnout too, creating serious problems for our health and relationships.

Compassion fatigue results from sympathising with suffering people. When we have no distance from those who are in pain we take on some of that pain. This causes stress and depletion symptoms like those of burnout.

Why invest in managing burnout and compassion fatigue?

Impact: Compassion fatigue (CF) is a type of psychological injury that costs Australian organisations more than $6 billion per year in lost productivity. CF results in an increase in unplanned absences from work, higher staff turnover, withdrawal and presenteeism, and poor work quality.

Legal requirements: Under the WHS Act, leaders have a duty to protect workers from psychological risks as well as physical risks.

Legacy: You facilitate the precious gift of compassion satisfaction for your people. This gift pays forward, through workers who are transforming your clients’ lives.

Values: Empowering others is what you and your organisation do. This program will free your people to do what matters, in ways that fulfill their mission and your commitment to your vision. Solid gold.

How can I be sure that your programs will do what they promise?

My work is all based on sound research evidence and the programs come with a satisfaction guarantee. If you are not satisfied I will refund your investment.

Why should I trust you to help in the task of managing compassion fatigue and burnout for my people, Toni?

I have more than 20 years of experience as a counsellor in a range of settings, including government, non-government and private enterprise. I have worked with many people experiencing burnout and compassion fatigue and have devised interventions that are based on sound science.

I am one of the very few practitioners who have expertise in burnout and compassion fatigue and I am therefore one of the few who can help your people prevent or recover from these debilitating conditions.

Client Testimonials - Real People, Real Results

  • I started working with Toni at the beginning of May, after an awfully hard start to the year. I’ve done many years of therapy with many therapists and for the most part it’s been a repetition of my story… which kept me stuck with my baggage. Working with Toni was different, it was about facilitating letting go of the past and be able to remain present whilst welcoming the future. When having complicated trauma there are so many things that tie us and keep us suck and no matter how logical one can be, these triggers and nervous system deregulation can be so debilitating when it comes to move forward… Toni thoroughly helped me through that and I am nothing but super grateful that I’m now able to deal with issues without spiralling out of control. Total game changer.

    Toni is an excellent listener and there is a presence of her that you know you’re in really good hands. One of the things that drew me to her is how eloquent she is. You can tell this woman is smart and very knowledgeable on how to facilitate change. I’ve been recommending her to everyone I know as working with her has been absolutely invaluable.
    Highly recommend

    AC, Melbourne, June 2022

  • '...over 3 weeks I worked closely with Toni trusting the process she offered and the gains and clarity I made were just what I was looking for and now I feel like I've taken a step into my reality and looking forward to an exciting life ahead...Toni thank you for your guidance...'

    MG, Sunshine Coast, Queensland, April 2022